Privacy Policy
Last updated: March 2026
1. Who We Are
Rural Max Pty Ltd ("Rural Max", "we", "us", or "our") operates the website ruralmax.com.au. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Address: 24A Park West Drive, Derrimut VIC 3026, Australia
Email: info@ruralmax.com.au
Phone: +61 3 8368 1800
2. Information We Collect
We may collect the following personal information when you contact us or use our website:
- Name, email address, and phone number (submitted via our contact form)
- Message content you send to us
- Technical data such as IP address, browser type, and pages visited (via standard server logs and analytics)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Google reCAPTCHA
Our contact form is protected by Google reCAPTCHA to prevent spam and abuse. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
5. Cookies & Analytics
We may use cookies or similar technologies to understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function as intended.
6. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Data submitted via our contact form is stored securely and accessed only by authorised Rural Max staff.
7. Your Rights
Under the Australian Privacy Principles, you have the right to request access to or correction of your personal information held by us. To make a request, contact us at info@ruralmax.com.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.